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Consider the following Best Practice ideas for an “Open House” event:
- Host during times to best attract families, such as evenings
and weekends.
- Should run from 60 to 90 minutes.
- Prepare all staff before, during and after your Family Open
House. Staff should be able to answer questions leading into the
event, assist families attending, and promote follow up activities.
- Have appropriate signage. Make sure families feel welcome,
comfortable, and know where to go.
- Offer complimentary food & beverage. Hot dog cook-out,
ice cream, pizza, etc.
- Allow families to use your amenities. Pool, tennis courts
- Promote your Family Golf activities, stress the fun of playing
as a family. Be prepared for families to register at the Open
House
- Give aways. Give something to everyone attending. Golf ball,
golf club, hat, rule books, etc. Have them walk away with something
as a reminder of how fun golf is.
- Post your Family Open House on Play Golf America and take pre-registration
on-line.
Family Open House topics you should cover:
- Tour of the Facility
- Location and use of the “bag drop” area at the
facility.
- How to make a tee time reservation.
- How to check in for a tee time reservation.
- Tell the best times for Family Golf
- Promote your Family Golf activities, stress the fun of playing
as a family.
- Where and how to get range balls.
- Where and how to get a golf car.
- How to obtain rental clubs if needed.
- Where the snack shop/restaurant is.
- Where the restrooms are.
- Where the practice facility is.
- Where the first tee is.
- Golf car procedures (i.e. driving a golf car, age restrictions,
gas versus electric, how to secure a golf bag on a golf car, golf
car safety rules, where to park and drive a golf car, etc.).
- Golf etiquette
- Facility policies on what to wear (i.e., no tank tops or
T-shirts, no cut-off jeans, what shoes can be worn on the golf course,
etc.).
- What to bring (i.e., umbrella, glove(s), balls, divot tool,
ball markers, towel, sunblock, bug spray, etc.).
- Tipping recommendations for golf facility staff.
- Rules of the facility (i.e., no gambling, no swearing, no
fishing, etc.).
- Other amenities, i.e. pool, tennis courts, etc. Present
the rules and availability.
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