Best Practices - Open House

Best Practices - Open House

Consider the following Best Practice ideas for an “Open House” event:

  • Host during times to best attract families, such as evenings and weekends.
  • Should run from 60 to 90 minutes.
  • Prepare all staff before, during and after your Family Open House. Staff should be able to answer questions leading into the event, assist families attending, and promote follow up activities.
  • Have appropriate signage. Make sure families feel welcome, comfortable, and know where to go.
  • Offer complimentary food & beverage. Hot dog cook-out, ice cream, pizza, etc.
  • Allow families to use your amenities. Pool, tennis courts
  • Promote your Family Golf activities, stress the fun of playing as a family. Be prepared for families to register at the Open House
  • Give aways. Give something to everyone attending. Golf ball, golf club, hat, rule books, etc. Have them walk away with something as a reminder of how fun golf is.
  • Post your Family Open House on Play Golf America and take pre-registration on-line.

Family Open House topics you should cover:

  • Tour of the Facility
  • Location and use of the “bag drop” area at the facility.
  • How to make a tee time reservation.
  • How to check in for a tee time reservation.
  • Tell the best times for Family Golf
  • Promote your Family Golf activities, stress the fun of playing as a family.
  • Where and how to get range balls.
  • Where and how to get a golf car.
  • How to obtain rental clubs if needed.
  • Where the snack shop/restaurant is.
  • Where the restrooms are.
  • Where the practice facility is.
  • Where the first tee is.
  • Golf car procedures (i.e. driving a golf car, age restrictions, gas versus electric, how to secure a golf bag on a golf car, golf car safety rules, where to park and drive a golf car, etc.).
  • Golf etiquette
  • Facility policies on what to wear (i.e., no tank tops or T-shirts, no cut-off jeans, what shoes can be worn on the golf course, etc.).
  • What to bring (i.e., umbrella, glove(s), balls, divot tool, ball markers, towel, sunblock, bug spray, etc.).
  • Tipping recommendations for golf facility staff.
  • Rules of the facility (i.e., no gambling, no swearing, no fishing, etc.).
  • Other amenities, i.e. pool, tennis courts, etc. Present the rules and availability.